Average Score (215 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

215 Ratings

4.7 Average

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  • Myrtice W.01-10-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

  • Andrew H.01-08-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

    Overpriced.

  • Adam Z.01-07-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2024

    Those boys over there know how to work a deal.. a real deal!

  • Taylor S.01-05-2025

    TYPE:SalesMODEL:Jetta GLIYEAR:2025

    Everyone was very professional, pleasant to do business with

  • Shanda D.01-02-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2025

  • Holly T.01-01-2025

    TYPE:ServiceMODEL:PassatYEAR:2022

    I was very disappointed with my service. The service person suggested I needed my brake pads, rotators replaced in the rear area and two filters. After declining the service because of the price I took it to my brother in law who is a mechanic. He said the brake pads and rotators needed to replaced but the filters were not dirty so they lied about having to replace them. They also left the brake fluid cap off which could have been disastrous if it would have rained or not been noticed. I feel like they were not honest and I will not take my car back there. I work very hard and being suggested to pay an outrageous amount for things that were not needed is sinful. This needs to be addressed.

  • Kenneth D.12-31-2024

    TYPE:ServiceMODEL:TaosYEAR:2023

    Scheduled maintenance for my VW. After waiting 3 hours, and nothing was completed. When I mentioned to the Technician, he tells me there are 4 people ahead of me. I was disappointed.

  • Michael H.12-27-2024

    TYPE:SalesMODEL:Golf GTIYEAR:2024

    Great people, great price and great car!

  • Penny G.12-27-2024

    TYPE:ServiceMODEL:TiguanYEAR:2023

  • Rebecca S.12-25-2024

    TYPE:ServiceMODEL:AtlasYEAR:2024

    The gentleman that helped me went above and beyond. Very happy.