Average Score (215 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

215 Ratings

4.7 Average

Models
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  • Agim G.10-03-2025

    TYPE:SalesMODEL:Golf GTIYEAR:2025

  • Cynthia D.10-01-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    Prompt and friendly service. Honored appointment time and was in and out quickly.

  • Richard F.09-29-2025

    TYPE:ServiceMODEL:ID.4YEAR:2022

  • David M.09-26-2025

    TYPE:ServiceMODEL:AtlasYEAR:2022

    The service advisor Christian as always did an outstanding job. He keeps you informed, and I feel the service received is professional

  • Josh N.09-21-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    No pressure . Great salesman Mario. Patient, knowledgeable, very nice and positive. Found us what we asked for as well.

  • Nancy M.09-20-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

    Super thorough and went the extra mile… also nice and pleasant to deal with. Christina is a gem!

  • David M.09-20-2025

    TYPE:ServiceMODEL:AtlasYEAR:2022

  • Lydia M.09-18-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

  • Sidney G.09-15-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    There was a trim piece missing from the front of the vehicle that I brought to the attention of the service dept, but nothing was done to price a replacement part.

  • Kevin G.09-14-2025

    TYPE:SalesMODEL:JettaYEAR:2025

    Picked up my VW Jetta SEL. They cleaned the outside but after I got home and looked under the hood, it was full of one needles from sitting under a tree for so long. They didn't check under the hood. It was filthy