Average Score (215 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

215 Ratings

4.7 Average

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  • Alan J.01-19-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

    Horrible service experience. Had to wait more than 15 minutes to be greeted in order to pick up my vehicle.

  • Colleen H.01-18-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

  • Eileen P.01-18-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

  • Monique B.01-15-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2024

    Service was great and the salesman were patient with us. We made a great decision on our vehicle and my wife is very satisfied.

  • Sandra M.01-14-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021

    The Mandeville, La. Dealership is excellent. They are professional and very nice.

  • Christina K.01-13-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

    Great Service!

  • Ashley F.01-13-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    She did a great job explaining things to me! Super professional.

  • Whitney P.01-12-2025

    TYPE:ServiceMODEL:AtlasYEAR:2023

  • Ryan R.01-12-2025

    TYPE:ServiceMODEL:AtlasYEAR:2018

    Christian was great. Excellent customer service! We will be back!

  • Jason B.01-12-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019