TYPE:SalesMODEL:TiguanYEAR:2024
The buying experience was pleasant. The after sale experience is a total disaster. Minimal effort to address blemishes on the vehicle that were poorly handled and not resolved.
Average Score (215 reviews):4.7
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:TiguanYEAR:2020
Car ready as promised and gave me good suggestions on repairs.
TYPE:SalesMODEL:TiguanYEAR:2024
Staff was polite and courteous had a very knowledgeable conversation about brand different options on Tiguan Taos and golf r gli and gti models sales manager was able to assist in getting me into a payment option that was well within budget and was given a full vehicle and options tour as well as shown the service and parts department. Purchase time was much shorter this time than last and I liked that everyone was so attentive and had answers to all my questions.
TYPE:ServiceMODEL:TiguanYEAR:2023
TYPE:SalesMODEL:TiguanYEAR:2024
We rate purchased as 5 star.
TYPE:ServiceMODEL:AtlasYEAR:2019
Great folks who went out of their way for the customers.
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024
Efficient, communicative and professional. Excellent experience throughout
TYPE:ServiceMODEL:JettaYEAR:2018
I had appt and they checked in another client with the same last name as mine in my slot. The wait time was very long and the communication was off.
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020
Top notch. The professionalism, courtesy and consideration of my time are the reason I intend to continue using your service.
TYPE:ServiceMODEL:BeetleYEAR:2019
The Mandeville location has the best employee in Christian. He always explains what is going on and is friendly and professional.