Average Score (215 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

215 Ratings

4.7 Average

Models
Types of Survey
Filter by
  • Gregory S.04-21-2025

    TYPE:SalesMODEL:JettaYEAR:2025

  • Wesley H.04-19-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

    Professional and courteous service.

  • Bryan D.04-18-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

  • Kenneth M.04-17-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Prompt courteous service

  • Barbara B.04-16-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    From the moment I arrived to the moment I left, I was surrounded by courteous and friendly staff. The service rep kept me informed about the status of my car, as he said he would. I chose to wait at the dealership for my car, and the space provided was clean and comfortable.

  • Peter B.04-16-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

  • James P.04-15-2025

    TYPE:ServiceMODEL:Jetta GLIYEAR:2019

    Something good has happened in their service department. New, better personnel proactive to serve, solve your issues.

  • Leon P.04-12-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

    They always have the problem correct and fix.

  • Kevin L.04-08-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

  • Emma T.04-07-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019