Great experience at Walker VW in Mandeville! Knowledgeable and professional service. Highly satisfied with the service experience.
I recently went into Volkswagen of Mandeville to purchase my very first vehicle with my parents. Cody and Mr. Landry we're very helpful when it came to first, choosing a car in my price range and with all of the specific things I wanted, and then financing. Things can be complicated for a first time buyer, but they went out of their way to make sure I received the best deal possible. I am very pleased with my car and financing. My parents also agree that this was a wonderful first time buyer experience.
I was very impressed with the service Volkswagen provided on this visit. I was informed of the status of my vehicle via video so I could see first hand issues in need of attention. Issues were explained to me thoroughly in terms I could understand.
Great service! Mechanic sent me a video of my vehicle inspection while I was waiting. Since the customer can't go in the garage and see for themselves, the video is the next best thing! I got to see my brake pad thickness not just take the dealers word for it.
Called on a Saturday morning about minor service. Got me in within the hour. My 18-year-old daughter took the car; after work was completed, technician sent a video via text to me, describing work performed. On top of that, they WASHED THE CAR!!! In my world, this illustrates one thing: "exceptional service".
The salesman was fantastic and helped me identify the car I wanted. The team at Volkswagen did an excellent job taking care of me and making it an enjoyable experience
I needed a battery changed out quickly and they did it. I was in and out in about 45 minutes. I feel their prices are a bit high but after comparing prices with other local VW services depts, they matched the price.
Great experience at this dealership. My salesman Adam was straight forward from the get go. No shady tactics, every question i asked him was met by a straight forward answer. No pressure to purchase, coming to this dealership was a delightful experience. I will be purchasing from this dealer in the future. Thanks guys for an awesone deal and experience.
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